NFP AUSTIN ACADEMY FREQUENLY ASKED QUESTIONS:

HOTEL ACCOMODATIONS
NFP Austin Academy has negotiated a group rate at the Hotel below.

NFP will reserve your room based upon your indication on the registration form.

For more information on the hotel, please contact the hotel directly at:


Courtyard Austin Downtown/Convention Center
300 East 4th Street
Austin, Texas 78701 USA
Phone: 1-512-236-8008
Toll-free: 1-866-816-8693


For assistance from the NFP meeting planning team please contact austinacademy@nfp.com.

GENERAL


Does NFP still have the Professional Education Program (PEP)?
Yes, the content from PEP has been migrated into the NFP Austin Academy's "101: Introduction to NFP" course.

Does NFP still offer Insurance Regional Training?
In 2009 we will not host Insurance Regional Training events. However, content previously provided in these venues has been updated to better fit your needs and is now part of the NFP Austin Academy’s "201: Life Insurance Product and Strategy" course and the "202: Life Underwriting" course.

Does NFP still have the School of Excellence?
Absolutely. The NFP Austin Academy School of Excellence (SOE) will be held May 3-6, 2009. See the SOE section for more information.

Does NFP still have the Broker-Dealer Growth and Training Institute?
The content previously offered at the broker-dealer regional events is now part of the NFP Austin Academy’s "303: Broker-Dealer & Advisory Services Advanced Training Session" course.

Where can I find additional training resources?
On the home page of this site, on the bottom left, we have a link to Training On Demand, which provides self-paced, online training modules. Training On Demand is free and available to all NFP firms.

Course Level Descriptions

100 Level - Courses in the 100 level are meant for staff members of NFP firms who are new to the industry, the firm or NFP. These courses require no prior training and are appropriate for all levels of experience.

200 Level - Courses in the 200 level are meant for staff members at NFP firms who have some experience in the industry or with their firms, and who are more specialized in their focus. These courses are intended to be second-level courses and a fair understanding of content from a 100 level course will ensure an efficient and productive learning environment for all attendees.

300 Level - Courses in the 300 level are meant for experienced staff, producers and partners in NFP firms who would benefit from the experience of peer-peer discussions and networking. Attendees should be proficient with content from 100 level and 200 level courses. These courses require a high level of engagement and will help build the leaders within your organization.


LOGISTICS

How much does it cost to attend NFP Austin Academy events?
There will continue to be no fee to attend an NFP training event; however, any hotel and travel costs are the responsibility of the firm/attendee.

Which event(s) should I attend?

Each course description includes a target audience section to help you select the courses that best fit your needs. Or you can call an NFP Austin Academy team member for assistance with event selection.

How can I register for an NFP Austin Academy training course?
Courses available for registration will show a large green registration button below the course description. Upcoming events will also be featured on the main page of the Austin Academy website so that you have plenty of time to register.

Where will NFP Austin Academy events be hosted?
Some events will be hosted at the NFP Austin office:

1250 Capital of Texas Hwy Building 2
Austin, Texas 78746

Others will be held online at nfp.webex.com.

How do I get from the hotel to NFP?
NFP will provide shuttle service to deliver you to and from the NFP home office. However, you are responsible for transportation to and from the airport.

Will food be provided at NFP Austin Academy events?
Yes, breakfast, lunch and one dinner will be provided by NFP.

What if I need to cancel my registration to an NFP Austin Academy event?
Please do so as soon as possible by e-mailing or calling an NFP Austin Academy team member. If you must cancel within two weeks of the event, please call an NFP Austin Academy team member.


CONTACT INFORMATION

Who do I contact for more information or assistance?
NFP Austin Academy team members are available to assist you.

John Conti
AVP, Training
NFP Insurance Marketing Services
512-697-6122
jconti@nfp.com
Joanna Dossman
Senior Trainer, Training and Education
NFP Insurance Marketing Services
512-697-6137
jdossman@nfp.com